About the "Service Pack 2" project Arie Scop, general manager, Microsoft Israel Doron Yaffe, Distribution channels manager, Microsoft Israel Israel Shor, Windows XP marketing manager, Microsoft Israel "For our Outlook 2003 integration project which we carried out in the Oxygen and Argon factories, which are among our business clients, we requested Direct Training to conduct training and implementation of outsourcing. Direct Training performed the project professionally, accurately and with great devotion. Tens of managers and workers enjoyed joint lessons and personal training, which provided them with the tools necessary to operate the system. Besides learning the various tools, they were given a series of tips which assisted in improving work methods within the factory." Tzvika Alon Project Manager Bezeq International "The complicated operation system of the tax authority demands maximum performance of the entire staff at every moment. Direct Training provided us with important technological tools in the specialized systems created by Sha'am, which improved the work methods to an amazing degree. It's also worth mentioning the high standards of the lessons as well as of the training staff and the personal attention we received during the entire process. Benny Mizrahi IT Manager Tax Authority "I transferred the licensing plan's management to Direct Training three years ago. I have been receiving professional licensing advice and efficient, personal service from excellent licensing experts ever since. This service saves me much time as well as saving a significant amount of money for the organization." Ilan James IT manager Orbit Alchut Technology "An advanced hi-tech company such as ours needs to have experts specifically in software licensing. Direct Training are licensing experts in the hi-tech field and that's why we chose them. The licensing advisors of the company custom fit optimal licensing agreements for us." Yoni Bader IT manager Identify Software Ltd. "When we established the world's leading Travel Portal we needed creative software licensing solutions. Direct Training built us a license plan which allowed us to make use of the most advanced technological tools available, while saving us a significant amount of money, along with excellent service, maximum availability and a great deal of help in representing in deals with Microsoft. Oren Hadar CEO Travel Global Systems www.lmt.co.il